chi-steve.jonesheadshot (5) Steve Jones of JLL

CHICAGO—All of the major sectors of non-residential commercial real estate saw significant year-over-year increases in construction activity during the first quarter, but with a 24.4% boost, it was retail which led the way. Much of this new activity in retail was driven by retailers’ need to quickly respond to the ways e-commerce is reshaping consumers’ shopping habits and desires, according to a new outlook report from Chicago-based JLL. And although new construction has picked up, much of the recent spending is for the renovation of existing properties.

“Shoppers now are more informed than they have ever been because of the Internet,” Steve Jones, international director for project management services, tells GlobeSt.com. And they increasingly patronize the stores and restaurants that provide the most convenience, low costs, and the best customer experience. As a result, the best retailers “continue to figure out what the customers are looking for and try new things.”  

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Brian J. Rogal

Brian J. Rogal is a Chicago-based freelance writer with years of experience as an investigative reporter and editor, most notably at The Chicago Reporter, where he concentrated on housing issues. He also has written extensively on alternative energy and the payments card industry for national trade publications.

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