chi-Zettl_mark_jll_headshot (4) Mark Zettl, JLL’s new president, property management, Americas, has more than 25 years of hospitality and real estate operations experience.

CHICAGO—Amenities that promote comfort and well-being have become much more important in several property sectors in the past few years, so it’s no surprise that commercial real estate firms are tapping into the expertise of people from the hospitality industry. Their know-how is especially important in today’s steadily rising market, as many firms have been able to open newly-constructed facilities or poured capital into the redevelopment of older properties.