Exceptional Customer Service: Lessons from the Shark Tank

Do you want your team to deliver extraordinary customer service every day? Be sure to kick it up a notch with this seminar, “Exceptional Customer Service: Lessons from the Shark Tank”. Customer service is a hot topic in every industry today, and this interactive session is perfect for new team members and for staff taking on additional responsibilities. It’s also a great refresher for more experienced team members. Participants will discover how to get–and keep their customers connected, diffuse difficult situations, what to do when generations collide and how to cultivate 7 tactics from the tank.

7:30-8:00 Networking
8:00-10:00 Program

Featured Speaker:

 

Shannon Alter
Alter Consulting Group

To Register:

http://alterconsultinggroup.com/event-registration/