How High-Tech Is Impacting Property Management

Sean McNamara

MIAMI—Commercial real estate professionals that hope to deliver in highly competitive urban markets such as Downtown Miami, have to think outside of the box. With the hotel industry a matter of hot debate, there’s much to learn from the concept of “concierge.”

GlobeSt.com caught up with Sean McNamara, general manager with JLL who oversees Southeast Financial Center, to get his thoughts on how the concierge concept translates to office buildings in part one of this exclusive interview. Be sure to check back for part two, in which McNamara will discuss how sophisticated property management companies are incorporating metrics and analysis into their strategy for overall service delivery.