JLL Banking Outlook Banks are consolidating and optimizing locations, according to JLL’s 2017 Banking Outlook.

HOUSTON—Consumers are more mobile than ever, and the banking industry shows just how quickly innovations alter consumer behaviors. It took decades for ATMs to be accepted, but now mobile apps and fintech define the entire future of banking real estate.

While the recession forced banks to tighten operating costs and halt branch growth, mobile banking picked up momentum. As a result, banks are consolidating and optimizing locations. JLL’s 2017 Banking Outlook reveals that the recession and consumer technology have led to a near-8% decline in US branch banks since 2009, according to the FDIC. At the same time, new branches are still being built to fulfill market needs, indicating a robust and evolving industry.

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Lisa Brown

Lisa Brown is an editor for the south and west regions of GlobeSt.com. She has 25-plus years of real estate experience, with a regional PR role at Grubb & Ellis and a national communications position at MMI. Brown also spent 10 years as executive director at NAIOP San Francisco Bay Area chapter, where she led the organization to achieving its first national award honors and recognition on Capitol Hill. She has written extensively on commercial real estate topics and edited numerous pieces on the subject.

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