Craig Killman JLL Craig Killman GlobeSt.com: What is driving the changes in the retail shopping experience that are outlined in the report? Craig Killman: GlobeSt.com: How are San Diego retailers adopting these characteristics and adapting to the changing retail environment? Killman: GlobeSt.com: Do you think that every retailer will need to—at some point—incorporate these characteristics into the shopping experience to stay relevant, or does it depend on the shoppers they serve and their location? Killman: GlobeSt.com: How is this taking effect for smaller retailers and boutique retailers? Killman:
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