X

Thank you for sharing!

Your article was successfully shared with the contacts you provided.

SOUTHFIELD, MI-Verizon Wireless opened a 44,000-sf switching center in an undisclosed technology park here, company officials say. The $25 million in building upgrades is expected to improve reliability for the more than 2.5 million calls that are fielded through it daily, says Mark Emerick, director of Verizon’s Michigan operations.

Emerick expects an additional $10 million to $20 million in new equipment will also be purchased to ensure reliability. Verizon purchased the building last year, but won’t disclose the location, citing security reasons. Verizon currently operates three other Michigan switching centers in metro Detroit.

Emerick says the building is protected with advanced security, including a 10,000-gallon diesel tank and a generator that can run for up to 100 hours at a time, 24-hour video security and password-controlled doors. “With usage rates growing at the [40% to 50% annual] rates they are, we just keep running out of space [in our buildings],” he says. The building houses computers that control Verizon services from Ann Arbor to the mid-Thumb area.

The upgrades follow some $20 million in improvements by wireless competitors such as Sprint PCS, SBC Communications and Comcast Corp. following a power outage last August that crippled the Midwest.

Want to continue reading?
Become a Free ALM Digital Reader.

Once you are an ALM digital member, you’ll receive:

  • Unlimited access to GlobeSt and other free ALM publications
  • Access to 15 years of GlobeSt archives
  • Your choice of GlobeSt digital newsletters and over 70 others from popular sister publications
  • 3 free articles* across the ALM subscription network every 30 days
  • Exclusive discounts on ALM events and publications

*May exclude premium content
Already have an account?

GlobeSt

Join GlobeSt

Don't miss crucial news and insights you need to make informed commercial real estate decisions. Join GlobeSt.com now!

  • Free unlimited access to GlobeSt.com's trusted and independent team of experts who provide commercial real estate owners, investors, developers, brokers and finance professionals with comprehensive coverage, analysis and best practices necessary to innovate and build business.
  • Exclusive discounts on ALM and GlobeSt events.
  • Access to other award-winning ALM websites including ThinkAdvisor.com and Law.com.

Already have an account? Sign In Now
Join GlobeSt

Copyright © 2020 ALM Media Properties, LLC. All Rights Reserved.