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When Nathan Johnson joined NAI Utah Commercial Real Estate last year, he was impressed with the technology the firm had in place. What worried the newly hired systems administrator was the technology NAI didn’t have.

“There was no backup and recovery plan, which was scary,” he says. A former senior recovery specialist at SunGard Availability Services, Johnson knows data recovery. “I have a lot of experience with what works and what doesn’t work when it comes to data protection,” he explains.

Johnson also knows how easy it is for even the most technologically sophisticated firms to overlook the issue, adding, “Most organizations don’t think much about disaster recovery until they need it.” NAI Utah was different: its need for a comprehensive data recovery plan was already on its radar screen. In fact, Johnson adds, “Creating it was one of the big reasons I was hired.”

NAI Utah is a full-service brokerage with five offices in Utah and an affiliation with NAI Global, a worldwide real estate service network with 375 offices in 55 counties. The firm, founded just 10 years ago, prides itself on its technology. It’s known for developing technology-driven programs like Astro–an acronym for Advanced System for Tracking Real Estate Operations–and RealTrac.

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