The Hottest Openings; Insightful Commentary

We all suffer from the growing flood of e-mail that clogs up our in-boxes. The question is what to do about it. A Sunday New York Times article entitled, “The Daily Struggle to Avoid Burial by E-Mail,” reported that e-mail has become the bane of many professional lives. Exasperated executives are resorting to declaring e-mail bankruptcy; purging the in-box and beginning afresh, only to have the digital piles build up yet again. This obviously begs the question of what critical communication wasn’t read or dealt with. I raise this topic because the article hit a chord that I believe most executives can relate to. Before e-mail, we received mail once, maybe twice a day (remember paper mail?). We therefore had the time to pace our response to correspondence in a more reflective and less frenetic manner. The article suggested that we treat e-mails the same way: check in once or twice a day and manage it the old-fashioned way.

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