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Satisfying tenants is critical to succeeding in commercial real estate, especially in today's competitive market with so much office building selection to choose from. Just as the market has shifted, so have tenant demands, necessitating that commercial properties reflect what tenants want—superior service, operational efficiency, sustainable initiatives, technology and workplace flexibility.

With continued economic uncertainty, tenants continue to look for value, whether it's in the form of buildings ripe with amenities like fitness centers, valet parking and on-site eating facilities, or low-cost, efficient space, housed in a welloperated building in a desirable location. As a result, owners are either updating their buildings to accommodate popular perks or looking to property managers to improve operations and reduce costs so savings can be passed along to tenants.

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