How Omni-Channel Retail Increases Efficiency

LOS ANGELES—Smart retailers realize consumers do their research online before entering the store, so they're tweaking their digital and physical sales processes, Matthews Retail Group's Kyle Matthews tells GlobeSt.com EXCLUSIVELY.

By Carrie Rossenfeld | Updated on May 12, 2015

LOS ANGELES—Smart retailers are realizing that consumers do their research online before entering the store, so they’re tweaking their digital and physical sales processes to provide a more efficient experience for both the retailer and the consumer, Matthews Retail Group‘s Chairman and CEO Kyle Matthews tells GlobeSt.com. We spoke with Matthews exclusively about brick-and-mortar leasing trends as well as creative ways retailers are using omni-channel retailing to increase sales.

GlobeSt.com: How do you explain increased brick-and-mortar leasing at a time when so many retailers are scaling back their physical stores?

Want to continue reading?
Become a Free ALM Digital Reader.

Once you are an ALM digital member, you’ll receive:

Unlimited access to GlobeSt and other free ALM publications
Access to 15 years of GlobeSt archives
Your choice of GlobeSt digital newsletters and over 70 others from popular sister publications
1 free article* every 30 days across the ALM subscription network
Exclusive discounts on ALM events and publications

*May exclude premium content
Already have an account? Sign In Now

NOT FOR REPRINT

© 2023 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.

Dig Deeper

Recommended Stories

Seniors Housing's Period of Adjustment

John Salustri | July 31, 2018

The good news is that the markets with the most new construction will be able to handle the resultant vacancy challenge. The bad news…well, according to Marcus & Millichap’s Adam Lewis, there isn’t any.

Experts Analyze the Pandemic's Impact on CRE Companies

Natalie Dolce | June 05, 2023

How Phillips, Edison & Co. thrived by aligning culture with remote work and how Marcus & Millichap CEO examines the future of human interaction in a remote world.

Final Days to Nominate a Top CRE Workplace

Ingrid Tunberg | December 04, 2023

Nominate your company to be recognized as one of the industry’s best places to work. The submission deadline is December 8!

Resource Center

HVAC use accounts for 50% of the total energy consumption of your commercial office buildings. Why wouldn’t you optimize its efficiency? Download this white paper and learn how you can slash costs, enhance tenant satisfaction, and boost sustainability.

Report

Sponsored by Building Engines

The ROI of HVAC Optimization in Commercial Office Buildings

HVAC use accounts for 50% of the total energy consumption of your commercial office buildings. Why wouldn’t you optimize its efficiency? Download this white paper and learn how you can slash costs, enhance tenant satisfaction, and boost sustainability.

Browse More Resources ›

This white paper delves into the alarming surge in renter fraud within the multifamily housing sector. Discover the various drivers behind these trends and how you can stay ahead of the evolving fraud landscape.

White Paper

Sponsored by TheGuarantors

Addressing the Surge of Renter Fraud in Multifamily Housing

This white paper delves into the alarming surge in renter fraud within the multifamily housing sector. Discover the various drivers behind these trends and how you can stay ahead of the evolving fraud landscape.

Browse More Resources ›

What are your goals as an asset or property manager? This interactive tour walks you through customizing your own platform to help meet your goals such as maximizing revenue, optimizing operations, adding value to your properties, and attracting the right tenants.

Interactive Resource Center

Sponsored by Building Engines

How Prism helps CRE Managers Exceed Goals

What are your goals as an asset or property manager? This interactive tour walks you through customizing your own platform to help meet your goals such as maximizing revenue, optimizing operations, adding value to your properties, and attracting the right tenants.

Browse More Resources ›

GlobeSt Net Lease Spring 2024Event

This conference brings together the industry's most influential & knowledgeable real estate executives from the net lease sector.

Get More Information

GlobeSt

Don't miss crucial news and insights you need to make informed commercial real estate decisions. Join GlobeSt.com now!

Free unlimited access to GlobeSt.com's trusted and independent team of experts who provide commercial real estate owners, investors, developers, brokers and finance professionals with comprehensive coverage, analysis and best practices necessary to innovate and build business.
Exclusive discounts on ALM and GlobeSt events.
Access to other award-winning ALM websites including ThinkAdvisor.com and Law.com.

Already have an account? Sign In Now

Copyright © 2023 ALM Global, LLC. All Rights Reserved.