Eric Paulsen and John Salustri at RECon 2017

LAS VEGAS—Not only are technology-based retail solutions not a disruptor of business, they are a benefit to, oh, name it: retailers, providers, and ultimately, the customer. So says Eric Paulsen, SVP at Ten-X Commercial, in this exclusive video interview from the show floor of RECon 2017.

“We can widen the market for sellers, buyers and brokers,” he says. It’s all about potential, and Paulsen explains:

  • The real numbers behind the growth of e-commerce (Hint: We never go backward);
  • That practitioners have to remember that the customer doesn’t care how retailers deliver, just that they deliver; and
  • Differentiation in a world of commoditized data.