Survey Results: 94% in Multi-Tenant Buildings Satisfied With Telecommunications

WASHINGTON, DC-A survey of businesses in multi-tenant buildings foundthat tenants are satisfied with their telecommunications services,according to a study commissioned by a coalition of real estate tradegroups. The study results were filed this week with the FederalCommunications Commissions in response to an FCC order in Octoberrequiring, among other things, that building owners not bar access totelecommunications companies or enter into exclusive agreements withtelecom providers.

The FCC is gathering information as it considers ways to fostercompetition under the 1996 Telecommunications Act. In a nutshell, thetelecommunications industry wants to ensure it has access to buildings,while building owners argue they should be able to negotiate the termsof access.

According to the survey conducted for Real Access Alliance, 94% of the454 respondents say telecommunications services offered in theirbuildings meet their needs. Only 1% say requests for servicesfrom an outside provider were denied.