The footprint design is radically different from the old warehouse superstore format of the late '80s and early '90s, the company says. The new stores will create a circular flow of traffic that allows customers--as well as employees--to easily see around the store from any point. The idea is to provide better access and convenience.

Over the next year, the company will study the the performance of the new stores and make any necessary adjustments.

"We are confident that customers are going to love shopping at our new stores,'' says Jerry Colley, president of North American retail stores for Office Depot. "We are excited to offer our customers a physical layout that will allow them to explore the entire store and 'get in and get out' quickly, while finding exactly what they need to run their businesses more effectively. Our mission is to impress our customers so much that they want to buy from us again and again."

The Englewood store also features a new technology center in the middle of the store that features Office Depot's Business Solutions Center. Employees there answer questions on technology solutions such as how to build your own computer with Compaq, Sony and Hewlett-Packard, services offered by Microsoft, and information about high-speed Internet access.

Another new feature is the education center at the back of the store, which is designed with soundproof glass and seating. The center serves as a classroom for education and training.

Instant Insights /

Office Depot Opens Prototype in Suburb

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