Virginia vied for the project--and the 61 jobs it will create--with New Jersey and West Virginia. "Southwest Virginia boasts a large pool of educated and highly motivated workers," Verizon president Robert Woltz says. "We have had great success with other offices we have opened in this part of Virginia, and we have every reason to believe we'll enjoy the same success here. I'm pleased that the first voice many of our new customers will hear be that of a Southwest Virginian." The new customer service center is scheduled to open in the summer of 2003.

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