"Our bank fills a niche for the real estate investor who is not getting the level of customer service he or she deserves from the larger, national banks," Presidential Bank president A. Bruce Cleveland explains. "We don't take the 'one size fits all' approach of many larger institutions and since all of our loans are intended to remain in our portfolio, the customer maintains a relationship with the loan officer even after the loan closes. We really focus on excellent customer service." Presidential Bank will continue its expansion by targeting other cities in the Northeast and Southeast regions.
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