After handling its own services for years, P&G hired JLL in 2003 to a five-year contract for its then 13.8-million-sf office portfolio in 60 countries, on six continents. Since then, P&G bought Gillette and Wella for more than $57 billion, and added more sf through the purchase, and just general growth. "One of the major reasons for the renewal was the work we had done to integrate the new growth," says Pete Bulgarelli, a JLL managing director and the client relationship manager for the P&G contract.
Bulgarelli tells GlobeSt.com that P&G was so satisfied with the service that it agreed to start renewal talks a year ago, two years before the end of the contract. "We're very excited in the confidence that they have shown us. I think there's great opportunity to continue to improve our game," he says. His company handles about one billion sf of both facilities and property management, with other clients including Bank of America, Motorola and Whirlpool.
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