WHAT BURNS YOUR TOAST ABOUT YOUR FIRM?

It's a contented group of professionals who filled outlast week's poll--the first of a two-part look at human resourcesissues. The question was What Burns Your Toast About Your Firm, andfrankly the expectation was that the responses would reflect a lotof closet-carping. Surprisingly, of the more than 350 votes logged,37% say Not a Thing Is Wrong. Too Much Bureaucracy came in a weaksecond, at 22%, and 18% claim their management has No Vision. NoTeamwork was the gripe for 13% and No Support in the Clinches for apaltry 10%. We turned to Beth Hayden, Jones Lang LaSalle's seniorvice president of human resources for the Americas, to get her takeon the contentment issue in this day of market upheaval. Here'swhat she had to say:

"The nature of a survey like this is very intriguing. It'selective and external, and generally people who elect to respond toan external survey are generally more positive about where theyare, especially if they have good internal mechanisms to resolvetheir issues.