"Colliers Macaulay Nicolls has grown substantially in the USover the past several years, both in the West as well asnationally. We're at a size now where we need to have a centralpoint of accountability for those functions across the company,"Spiegel explains. Colliers is a partnership of independentcompanies, and Colliers Macaulay Nicolls is the largest member ofColliers International, operating 146 offices in 36 countries, with26 offices in the US.

|

According to Rick Chichester, president of US operations forColliers, "We'd like to see that growth continue, but we also wantto be sure we're operating as efficiently and effectively aspossible." Spiegel adds that one function of his job will be toensure "a solid, sustainable infrastructure" that will operateefficiently both in the current economic climate and down the roadwhen the economy improves.

|

Spiegel draws a parallel between what he will be doing insidethe company and what Colliers' brokers do on the outside. "Just aswe tell our brokers and our real estate professionals that it isbest to specialize in terms of serving the client, this is designedto do the same thing internally," he says.

|

He adds that while he focuses on internal operations, Chichesterwill have more time to specialize in the revenue growth of thecompany. "Rick will spend a lot of his time focusing on clientservices in terms of recruiting the best representatives to serveclients, as well as meeting with clients to ensure that theirexpectations are being met. It will be my job to make sure that theinternal organization is efficient," Spiegel explains.

|

Spiegel most recently was the executive vice president ofoperations for transaction services for Grubb & Ellis. He rosefrom director of research and information services in the Rosemontoffice to head market research operations for the Eastern Region,which included 21 locations in 13 states, before taking on the EVProle in 1995.

|

Chichester says that Colliers is looking to Spiegel to create"an efficient and productive environment in which our managers,professionals and staff have the operational infrastructure todeliver the best possible service and solutions to our clients."His remarks continue the theme of client service that Chichesteremphasized recently in commenting on the company's consolidation inSouthern California, as reported on GlobeSt.com.

Want to continue reading?
Become a Free ALM Digital Reader.

  • Unlimited access to GlobeSt and other free ALM publications
  • Access to 15 years of GlobeSt archives
  • Your choice of GlobeSt digital newsletters and over 70 others from popular sister publications
  • 1 free article* every 30 days across the ALM subscription network
  • Exclusive discounts on ALM events and publications
NOT FOR REPRINT

© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.