Kay's departure as director of the Mayor's Office of Operationswas announced by Mayor Michael Bloomberg and Muss Development,which is based in Forest Hills. "I've often said, [Kay] is one ofthe unsung heroes of our administration," Mayor Bloomberg says."For so many of our key programs, if you look behind the scenes,you will often find that [Kay]was a major force in making thoseinitiatives a reality. New Yorkers have a city government thatsimply runs better, in no small part due to the programs andinitiatives [Kay] has developed and led."

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Muss Development officials say that as COO, Kay will spearheadand coordinate efforts for both ongoing operations and newdevelopment opportunities. Kay, who serves on the board ofdirectors of the MTA, will also be responsible for government andcommunity relations for Muss Development and succeeds James Whelan,who recently joined the Real Estate Board of New York to take on asimilar role there.

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"Muss Development is extremely fortunate to have someone withthe 'can do' attitude and experience that Jeff possesses," statesJoshua Muss, principal of Muss Development. "His background ingovernment operations and natural ability to communicate with thepublic will be a tremendous asset in the future growth of ourfirm."

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Kay in a prepared statement related that after serving in citygovernment for 14 years where he began as an intern with the Officeof Management and Budget, he sought a different challenge. "Theposition with Muss Development is a perfect fit for me. It is afirm that holds the wishes of the community in high regard ineverything they do—and I am excited to begin this next chapter inmy career," he says.

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He served as director of the Mayor's Office of Operations forthe past four years and led a host of initiatives including the 311Call Center. Kay joined the mayor on Monday at a press conferencefor the ceremonial 100-millionth call to the center since itsinception in March 2003. In addition to being one of the chiefarchitects of the mayor's PLaNYC 2030 environmental plan, he alsohelped strategize its roll-out in 2007 that featured a congestionpricing plan, an effort to put more hybrid taxis on the road andthe launch of the first municipal Brownfield program in thenation.

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John Jordan

John Jordan is a veteran journalist with 36 years of print and digital media experience.