IRVINE, CA—The “mild, but consistent recovery” that the national retail sector has been experiencing will be a major topic of discussion at ICSC RECon later this month, predicts Rick Chichester, president and CEO of Faris Lee Investments. GlobeSt.com sat down with Chichester recently and got his take on trends in the sector, how today's consumers are changing the face of retail and where the biggest investment opportunities are for retail properties.

GlobeSt.com: What would ICSC attendees want to know about Faris Lee Investments?

Chichester: Faris Lee is a national investment advisory firm that focuses solely on the retail property segment, inclusive of single tenant, NNN, sale-leaseback, multi-tenant and mixed use. We have expanded and grown substantially over the past several years. To that end, we underwrite more than 300 properties annually, and we have sold more than 280 properties in 39 states in the past 24 months. We are a focused and collaborative firm, and we take an extremely disciplined and thoughtful approach in our underwriting, valuations, and go-to-market strategies.  We're not the largest platform nationally, by intention, so we are not going to bring the army to the table. Instead, we bring the “special ops”—a team of highly skilled specialists with financial and marketing intellect and creativity. We work together and support each other on every assignment. The client benefits by having his project exposed to some of the best and most creative minds in the business.

GlobeSt.com: What do you think some of the hot topics of discussion will be at ICSC this year?

Chichester: Most probably, one of the topics will be the growing, albeit mild, recovery of the economy. That's what's creating more strength for us in real estate and in retail in particular. The recovery is strong enough that demand is getting better, but not so robust that it is leading to a significant new development supply. As companies are expanding, they're starting to absorb much of the existing space, creating stability and upward pressure on rents. Additionally, the financial markets are strong and getting stronger, with lending becoming ever more attractive and compelling—this is the catalyst for much of the demand in the property investment market.

Retail is always changing, but the impact of e-commerce on bricks and mortar can't be ignored. Retailers now have to create an in-store experience to draw consumers in—much like Apple, where you can have a “showroom” experience that allows you to buy in store if you choose, or online at a later date. This new, bifurcated channel of consumerism is important and the customer is looking at how retail is changing to accommodate for this. There's a tremendous amount of structural change taking place in the industry, and retailers need to affirm constantly that the in-store experience is valuable and relevant to their customer.

Predominant consumer profiles are also changing. Demographically, Millennials and the X/Y Generation have very different expectations with regards to their retail shopping habits and behaviors than the Baby Boomers, and retailers are adapting to that. By way of example, Millennials prefer to connect and socialize at restaurants as opposed to malls, which was the preferred choice a decade ago. This is not new, but the changing demand is accelerating and it clearly affects the retailer and the retail property markets. I expect this may be a significant part of the contextual discussions at ICSC for the retailer and the property owner/developer.

GlobeSt.com: On a macro level, what is driving real estate right now?

Chichester: The fact that the economic recovery is so moderate is actually benefiting us more than we might think because it's limiting new construction … it is the silver lining to our economic recovery.  Additionally, the financial (debt) market has been the stimulus for much of the investment activity and value. Meanwhile, real estate fundamentals are beginning to stabilize and strengthen, which provides for more sustainable and rational growth.

GlobeSt.com: How will rising interest rates affect property values and activity?

Chichester: In general terms, there is a parallel between cap rates and interest rates, but if the interest-rate rise is moderate, it can be built into the underwriting so it won't necessarily drive value down or cap rates up. So much capital is looking to be placed that what is getting compressed is not the cap rates but the spreads. As long as the demand on the debt side remains bullish, and there's strong interest for money to be placed into the market, even if interest rates increase moderately, cap rates will not necessarily go up. However, if interest rates were to rise quickly or dramatically, similar to May 2013, it could cause concern and a corresponding adjustment to pricing. I don't see this as a high probability; therefore, I don't expect that there will too much upward pressure on cap rates in the near term.

GlobeSt.com: Where do you see the retail market going over the next 12 months?

Chichester: If everything continues on its current trajectory —good real estate fundamentals, continued economic growth, and a good interest rate environment —the retail market is going to be strong. Retailers with relevant business strategies are growing. The consumer continues to gain confidence in the economy, and their spending is increasing. Just last month, we had the strongest month-over-month increase in retail sales since September 2012, as well as the strongest increase in consumer spending since August of 2009. What's important to watch is what they're spending their money on, and why: is it larger-ticket items like washer/dryers and cars, necessity-based items, clothing and accessories, food/restaurants, home improvements?  Consumer spending is gaining traction, although we're still somewhat cautious as a nation. My opinion is that the market is going to be healthy, and we should continue to see good, rational growth throughout the balance of 2014.

GlobeSt.com: Who is buying and who is selling retail, and why?

Chichester: The profile runs the gamut and includes institutions, REITs, professional investors and family offices, as well as private investors. The retail sector is a complex asset class that requires a particular skill set and operating expertise. For some investors, the sector is not within their core competencies and therefore they are net sellers. For others, especially institutions and the professional investor, they are rebalancing their portfolios and balance sheets, and expanding in the sector as they see opportunities for risk-adjusted growth. Many of the professional and private investors have a strong focus on value-add and opportunistic acquisitions that will allow them to redevelop, reposition or re-tenant assets to stabilize and increase value. And, finally, there is the private investor looking to invest in risk-adjusted, stable and more-predicable yields, which has certainly contributed to the strong increase in demand for the NNN asset class. Many investors are expanding and buying in secondary and tertiary markets as they explore opportunities for yields; it is important to note that many of these secondary markets have stable economies that have performed well, even through the recession.

The single-tenant, triple-net-lease market, once a niche market, has matured into a very relevant asset class. Institutions, REITs and private individuals are all expanding in this property sector. And many private investors are looking to move net worth out of stocks and bonds and into the more-predictable long-term yields that single-tenant investments provide. Single-tenant net-leased investments don't require the same level of real estate expertise that more actively managed asset types do.

GlobeSt.com: Where are the biggest investment opportunities in retail?

Chichester: Opportunity is in the eye of the beholder, so it depends on the goals and objectives of each investor. Retail is getting blended into a lot of mixed-use development because of the change in expectations and demands of the Millennials and Generation Y. They want a live, work, and play environment, so there's a strong urban-core shift. Demand and competition in the neighborhood centers creates opportunities in repositioning stores and tenants, but also in repositioning the retail center itself to match the demands of the local market. An example would be retenanting a center with stores that cater to the demographics and ethnicity of the surrounding area, which may have shifted since the center was originally built. In some cases a specialty grocer will make more sense than a large national chain.

Retail requires creativity, intellect and operating discipline. You have to know about the local economy and its demographic profile, the retail business and the business of the tenant, the finance market, the operations of the property, and how to stay relevant to the consumer—not just for today, but into the future. Retail is exciting, dynamic, and uniquely complex, but it is not for everyone.

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Carrie Rossenfeld

Carrie Rossenfeld is a reporter for the San Diego and Orange County markets on GlobeSt.com and a contributor to Real Estate Forum. She was a trade-magazine and newsletter editor in New York City before moving to Southern California to become a freelance writer and editor for magazines, books and websites. Rossenfeld has written extensively on topics including commercial real estate, running a medical practice, intellectual-property licensing and giftware. She has edited books about profiting from real estate and has ghostwritten a book about starting a home-based business.