NEW ORLEANS—Multifamily mortgage servicing—never an easyundertaking—may get even more challenging as portfolios shift andshrink and investors demand more loan surveillance, analystssaid.
“We're finding 2014 to be a tough year,” said BobShean, COO of M&T Realty CapitalCorp., speaking here at the Mortgage BankersAssociation's Commercial/Multifamily Servicing andTechnology Conference. Shean said some lenders report higherpayoffs and lower retention rates, leading to shrinkingportfolios.
Jon Boone, SVP and head of asset managementwith Grandbridge Real Estate Capital, Charlotte,NC, said even though his company's portfolio remained roughly levelwith the past few years, its components have shifted.
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