DENVER—“On the operations side, there is a major push towards new technology and the efficiency that technology provides. With that push, managers will face new leadership challenges that exist from out behind the desk.” That is according to Alex O'Brien, president of Cardinal Group Management.
O'Brien, who recently was chosen in sister publication, Real Estate Forum's, Fifty Under 40 listing, says that “Management is still a people business—both within the organization and with the resident—and it will be interesting to see how human interaction aided by technology will evolve.” Soft skills, he says, will still be the differential within young leaders.
From an industry perspective, he says, “there will continue to be strong demand for urban renters and a transition to smaller/micro units that fit this growing demand.”
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