Chase Garbarino

BOSTON–Amenities have become a competitive differentiator in new apartment developments and now that trend is making its way to the office sector. Unlike the multifamily space, though, many landlords have not yet gotten the memo, leaving their tenants frustrated with their lack of options, according to a new report by HqO, a tenant engagement application for commercial landlords. “B2B, in general, always seems to lag trends in the B2C world and that is happening in real estate,” Chase Garbarino, CEO and co-founder of HqO, tells “Residential groups and hotels are out in front providing different services to their tenants and now you are starting to see more office landlords moving in that direction.”

An HqO survey found that that tenants are extremely amenity driven but only 26% felt that there were enough offerings at their current office building. 35% of tenants said their office building has no amenities, 31% said their office building has some amenities but they wished there were more to choose from, and 6% did not know if their office building offers any amenities.

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Erika Morphy

Erika Morphy has been writing about commercial real estate at for more than ten years, covering the capital markets, the Mid-Atlantic region and national topics. She's a nerd so favorite examples of the former include accounting standards, Basel III and what Congress is brewing.

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