It has been estimated that more data has been generated in the last two years than in the entire span of human history. In fact, recently The Economist suggested the world's most valuable resource is no longer oil, but data. At a time when the volume of information being generated far outpaces our ability to do something with it, there is one largely untapped supply of data that can provide a rich source of actionable information: the office building. Information gathered here can help landlords and occupiers together make better informed, more confident real estate and workplace decisions.

Data and Trust: Improve the Commercial Office Building Experience

Pursuit of the opportunities presented by this new partnership requires a two-way street of trust and commitment: tenants and employees willing to participate, with building owners and managers willing to invest in systems to collect and share information received. There are several areas where building information can deliver benefits to all parties (owners, tenants, and visitors) involved, including:

• A better understanding of space utilization patterns over time help inform a more flexible and proactive building occupancy strategy, and reduced building vacancy
• Improved visitor experiences through a combined approach of location-based awareness plus arrival and departure frequency
• More bespoke tenant engagement and food service programs based on a richer insight into employee patterns and preferences through a building app
• A combination of building systems sensors and pulse engagement methods to drive upgraded comfort and environmental responsiveness to occupant needs within the building
• Greater efficiency and operational cost savings for tenants based on building systems responding to changes in presence within and between occupied floors
• Targeted building design interventions and furniture provisions through more precise knowledge of acoustic performance and occupant impact in building common lounges and work areas
• Superior emergency responsiveness, coordination, communication, awareness through in-building location sharing

Privacy for Value