Craig Killman JLL Craig Killman GlobeSt.com: What is driving the changes in the retail shopping experience that are outlined in the report? Craig Killman: GlobeSt.com: How are San Diego retailers adopting these characteristics and adapting to the changing retail environment? Killman: GlobeSt.com: Do you think that every retailer will need to—at some point—incorporate these characteristics into the shopping experience to stay relevant, or does it depend on the shoppers they serve and their location? Killman: GlobeSt.com: How is this taking effect for smaller retailers and boutique retailers? Killman:
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Kelsi Maree Borland

Kelsi Maree Borland is a freelance journalist and magazine writer based in Los Angeles, California. For more than 5 years, she has extensively reported on the commercial real estate industry, covering major deals across all commercial asset classes, investment strategy and capital markets trends, market commentary, economic trends and new technologies disrupting and revolutionizing the industry. Her work appears daily on GlobeSt.com and regularly in Real Estate Forum Magazine. As a magazine writer, she covers lifestyle and travel trends. Her work has appeared in Angeleno, Los Angeles Magazine, Travel and Leisure and more.