Twilio Expands Footprint With Atlanta Office

Atlanta was an attractive expansion site for Twilio for a number of reasons including a thriving tech community and a deep talent pool says Doug Barnes, director of commercial sales, South East.

Doug Barnes, director of commercial sales, South East, Twilio

ATLANTA, GA—Cloud communications platform company Twilio is expanding the company’s US presence with a new office in Atlanta, GA. The company will occupy space in WeWork’s coworking facility in the Terminal Building in Buckhead.

Twilio expects to grow the Atlanta office to more than 50 people over the next few years, hiring for roles across the organization including sales, human resources, and engineering. The expanding presence on the East Coast reflects Twilio’s rapid growth nationally and its commitment to engage with some of the most innovative developer communities and businesses in the country.

“Incredible momentum in Twilio’s customer base is fueling our need to expand the company’s presence in new regions,” says George Hu, chief operating officer at Twilio. “Atlanta brings us closer to a thriving business community and gives Twilio access to highly skilled talent — making it an ideal location for Twilio’s next office. We look forward to building the team in Atlanta.”

Twilio provides technologies enabling companies to communicate with their customers and employees in a wide range of cloud-based ways.

“It’s really gone beyond startups and the on-demand economy of new age companies, and now a lot of enterprises are embedding our tools into their communications stack,” says Doug Barnes, director of commercial sales, South East at Twilio. “They obviously are moving away from a hardware or legacy technology investment, into more modern ways to communicate with their customers.”

Twilio has grown its presence globally in cities known for robust investment in technology innovation. Atlanta was an attractive expansion site for a number of reasons including a thriving tech community and a deep talent pool because of the presence of major universities, Barnes says.

“Atlanta just obviously made sense,” he says. “The third most Fortune 500 companies are in the state behind New York and Houston. We’ve actually had customers in this area for a long time. So, it just makes sense for us to put my office here and be close to those customers, not only in Atlanta. but in the entire southeast.”

The company has more than 1,000 employees globally and 16 locations internationally.

“Atlanta is an excellent choice for Twilio’s newest East Coast location,” says Georgia Department of Economic Development commissioner Pat Wilson. “As the number one state for business, Georgia boasts a skilled workforce that is well equipped to meet the needs of this company. Thank you to our colleagues at the Metro Atlanta Chamber and Georgia Power for their partnership throughout this project. We look forward to Twilio’s growth in our state.”