Bloomingdales Mall transformations include Bespoke on the fourth floor near Bloomingdale’s in the Westfield Center.

SAN FRANCISCO—The growth prospects for US malls are brighter than what conventional wisdom suggests about retail’s competing forces including the proliferation of e-commerce, according to global alternative investment manager QIC. Successful malls will be those that transform beyond shopping into social town centers, places where people go to eat, meet friends, be entertained, relax or experience an array of other services, according to the firm’s Red Paper, “Rhetoric versus reality: Quantifying the long-term outlook for U.S. mall sales”.

This requires a shift in tenant mix toward services, including dining, hotels, entertainment, medical centers, fitness and other personal services to boost sales and produce a more resilient mall. The tenant mix of a genuine town center can more than double the sales growth of a mall that is currently operating with today’s typical tenant mix.

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Lisa Brown

Lisa Brown is an editor for the south and west regions of GlobeSt.com. She has 25-plus years of real estate experience, with a regional PR role at Grubb & Ellis and a national communications position at MMI. Brown also spent 10 years as executive director at NAIOP San Francisco Bay Area chapter, where she led the organization to achieving its first national award honors and recognition on Capitol Hill. She has written extensively on commercial real estate topics and edited numerous pieces on the subject.

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