How Healthcare Providers Are Shifting to Meet New Patient Demands

GlobeSt.com chats with RealShare Healthcare’s Trisha Talbot, a managing director in the Phoenix office of Newmark Knight Frank, about patient preferences shifting towards cost or value and how providers are responding.

Trisha Talbot, a managing director in the Phoenix office of Newmark Knight Frank.

SCOTTSDALE, AZ—“As patient preferences shift toward cost or value, providers are adjusting their services to meet this demand.” That is according to Trisha Talbot, a managing director in the Phoenix office of Newmark Knight Frank.

Talbot, a speaker at the upcoming RealShare Healthcare conference here in December, says that she is seeing everything from practices that serve the high volume, low income patient-base to those with employer-based insurance to the other end of the spectrum where they offer concierge medicine.

When asked about trends in the sector, she said that the trend for a practice to be located near a serving hospital is consistent. “Providers seeking retail locations is a trend I see continuing in the New Year. Adaptive reuse of retail space that has gone dark, developing retail pad sites and/or absorbing in-line retail spaces have all become popular. Retail offers providers to offer its patients visibility, parking and convenience next to other amenities.”

She explains that acute care hospitals and outpatient care will always be required. “There are patients that require a lot of healthcare services and patients that do not. If a patient uses a lot of healthcare services, most likely cost-effective and convenient access to services will be important. If a patient only needs an annual check-up and urgent care services for the occasion flu, their concerns are different. Healthcare practices to serve both needs and those in between are required. The challenge is how practices are deciding what to offer and what demographic they want to serve.”

To hear more about the challenges and trends in the sector and for more information on healthcare real estate news, join us at REALSHARE HEALTHCARE in SCOTTSDALE, AZ, from Dec 5-6, 2018. This event brings together the best and brightest in the healthcare CRE industry as developers, owners, investors, brokers, and financiers convene to discuss the top trends in healthcare real estate. This conference is powered by GlobeSt.com, the go-to-source for healthcare real estate news and analysis. To register for REALSHARE HEALTHCARE, please visit

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