Idanes Sanchez is Head of Liquidity Product at Capital One Commercial Bank

For many organizations — especially property management firms or those who frequently use 1031 exchanges — managing escrow accounts is an essential part of their business, although one that is labor-intensive and time-consuming. Historically, every stage in the escrow process — from opening an account to producing end of year tax forms for the IRS — required them to interact with their bank. To complicate matters, escrow is subject to a confusing combination of professional standards, state and federal regulations, and IRS reporting requirements, which mean managing escrow accounts requires painstaking attention to detail. Finally, account holders had no real-time visibility into account balances or activity, depending as they did on monthly statements. And when they received their statements, the only way they could determine their overall escrow position was to total the individual accounts.

Ben Turnbull is escrow Product Manager at Capital One Commercial Bank

Want to continue reading?
Become a Free ALM Digital Reader.

Once you are an ALM digital member, you’ll receive:

  • Unlimited access to GlobeSt and other free ALM publications
  • Access to 15 years of GlobeSt archives
  • Your choice of GlobeSt digital newsletters and over 70 others from popular sister publications
  • 1 free article* every 30 days across the ALM subscription network
  • Exclusive discounts on ALM events and publications

*May exclude premium content
Already have an account?


© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.


Join GlobeSt

Don't miss crucial news and insights you need to make informed commercial real estate decisions. Join now!

  • Free unlimited access to's trusted and independent team of experts who provide commercial real estate owners, investors, developers, brokers and finance professionals with comprehensive coverage, analysis and best practices necessary to innovate and build business.
  • Exclusive discounts on ALM and GlobeSt events.
  • Access to other award-winning ALM websites including and

Already have an account? Sign In Now
Join GlobeSt

Copyright © 2024 ALM Global, LLC. All Rights Reserved.