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Rich Thompson

Chicago, IL—With the rapid growth of e-commerce, logistic facilities are the star players in the game of fulfillment. For example, in a typical distribution center a 500,000-square-foot facility might employ 100–150 workers to replenish retail stores. In a similarly-sized building, three-to-ten times as many people may be employed but they are focused on fulfilling individual customers’ online orders. Movement from palletized shipments to more frequent, smaller, individual orders is far more labor-intensive and those employers need to attract and retain good, skilled people.

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