Nate Kunes Nat Kunes

Artificial intelligence technology is disrupting many aspects of commercial real estate, and property management is the latest sector to see the benefits of AI tools. Property management firms report that the biggest challenges are employee-related and inhibit the growth of the business, but new technologies and AI tools attract younger talent to the sector and give property managers time to focus on strategy and business growth.

“A big issue in the property management segment is that we’re dealing with a more mature workforce—the average age of a property manager is 50 years old,” Nat Kunes, VP of Product at AppFolio, tells “That means there will likely be a huge segment of talent retiring in the next 10 to 15 years. Younger generations are clearly not as enticed by the profession as they were in the past, especially as they face the prospect of grueling hours and intense, administrative workloads.”

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Kelsi Maree Borland

Kelsi Maree Borland is a freelance journalist and magazine writer based in Los Angeles, California. For more than 5 years, she has extensively reported on the commercial real estate industry, covering major deals across all commercial asset classes, investment strategy and capital markets trends, market commentary, economic trends and new technologies disrupting and revolutionizing the industry. Her work appears daily on and regularly in Real Estate Forum Magazine. As a magazine writer, she covers lifestyle and travel trends. Her work has appeared in Angeleno, Los Angeles Magazine, Travel and Leisure and more.

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