The Need for Adaptability in Workplace Design

The Capital One office in Plano has a whimsical slide in its lobby (credit: Pascale Photography).

DALLAS—Today’s professionals have high expectations when it comes to workplace design and the experience that companies create for employees. Not only does thoughtful office design encourage productivity and innovation, but it can even foster employee mental health and well-being, according to Capital One’s 2019 Work Environment Survey.

The survey was conducted among 3,500 full-time office professionals from across the country including 500 respondents each from New York City, Washington, DC, Chicago, Dallas and San Francisco. The findings underscore the importance of flexibility and adaptability in workplace design and employees’ schedules, especially as it relates to employee retention and satisfaction. The survey also found that across the board, urban professionals have higher expectations that employers will provide resources to support their mental health and well-being.