Wander has reimaged the internet-servicebusiness, and now it is opening up shop in L.A. The Internetprovider has made a name for itself by offering high-speed Internetservice for $25 per month without a contract commitment. Thebusiness model is based on providing only the speeds that residentsuse, which is typically 50 Mbps per year or less.
"I started my career at Disney right as Comcast made a hostiletakeover bid in the group tasked with presenting to the board onwhether it was worth pursuing," David Fields,Wander founder tells GlobeSt.com. "This gave me an early educationon the Internet Service Provider (ISP) business. While I sawstrengths with high gross margins, there were weaknesses when itcame to return on invested capital because of the high capex. Ialso gained insight into how bad the customer experience can be andwhile I was at Disney, a long-time beloved brand, rates aroundcustomer satisfaction rates were plummeting for Comcast and hit anall-time low in 2018."
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