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LOS ANGELES—Delivering great service for residents while streamlining operations may seem to be a daunting challenge. Panelists at GlobeSt. APARTMENTS conference addressed those challenges in a multifamily management panel on Wednesday. The panel, moderated by GlobeSt.com reporter Kelsi Borland, talked about how incorporating data analytics helps to make efficient and effective decisions and how developing process improvement methodologies can maximize productivity and operations.

Panelist Amber Anderson, regional VP of Pinnacle, said that data is king and is the most value commodity in the world. “Companies can do better with rolling it out and embracing it,” she said. “From our side of the table, we are busy and need to really take that time out to figure out how we can use those tools and solutions many have come up with and figure out if it is something that would work for our pain points.”

Natalie Dolce

Natalie Dolce, national executive editor of GlobeSt.com, is responsible for working with editorial staff, freelancers and senior management to help plan the overarching vision that encompasses GlobeSt.com, including short-term and long-term goals for the website, how content integrates through the company’s other product lines and the overall quality of content. Previously she served as editor of the West Coast region for GlobeSt.com and Real Estate Forum, and was responsible for coverage of news and information pertaining to that vital real estate region. Prior to moving out to the Southern California office, Natalie was Northeast bureau chief, covering New York City for GlobeSt. Dolce's background includes a stint at InStyle Magazine, and as managing editor with New York Press, an alternative weekly New York City paper. In her career, she has also covered a variety of beats for M magazine, Arthur Frommer's Budget Travel, FashionLedge.com, Co-Ed magazine and the Daily Orange newspaper. Dolce has also freelanced for a number of publications, including MSNBC.com and Museums New York magazine.

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