CHICAGO—Qualtrics, which is headquartered in Provo, UT and Seattle, has signed a lease deal totaling 25,000 square feet at 191 North Wacker Drive here.

The customer services firm plans to hire more than 200 employees for its new Chicago office that will begin operations next spring. Colliers International's Michael Finley, Evan Djikas and Kyle Hundelt represented Qualtrics in the transaction. Christine Choi Moore and JD Strode with Manulife Investment Management represented building management.

The Chicago office will be Qualtrics' 25th global office. Most of the new hires will be specialized in the areas of client success, sales, support and delivery and implementation.

"The Chicago talent pool is exceptional and we couldn't be more excited to establish our Midwest hub in this city," says Michael Shields, global procurement, real estate, and facilities leader, Qualtrics.

Built in 2003, 191 North Wacker Drive is 37-story, class A office tower with approximately 731,000 square feet of rentable space that is managed by Manulife Investment Management. Recently Manulife upgraded the building's lobby, fitness center and conference center. Other amenities on-site include parking, ATM and Specialty's Café.

The Chicago office is the latest in a series of expansion announcements in major cities for Qualtrics, which recently announced Qualtrics Tower in Downtown Seattle and a large expansion in Dublin, Ireland. The new Qualtrics Tower in Seattle spans 275,000 square feet, and will house more than 2,000 employees. In Dublin a new office building will create 350 additional jobs, doubling the number of employees in that region to more than 700 workers.

Instant Insights /

Qualtrics to Open New Chicago Office in 2020

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