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LOS ANGELES—It's that time of year again: National Returns Day,when consumers across the US send back to retailers items purchasedor received during the holidays that they don't want. United ParcelService forcasted that on Jan. 2, 2020 a record 1.9 million returnswere expected, up 26% from last year—the seventh consecutive recordNational Returns Day, which it chalks up to growing e-commerceactivity.
In another measure, CBRE notes that total online holiday salesare forecast at $138.5 billion, up by 13.5% from last year, andapproximately $42 billion worth of those purchases are expected tobe returned.
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Erika Morphy
Erika Morphy has been writing about commercial real estate at GlobeSt.com for more than ten years, covering the capital markets, the Mid-Atlantic region and national topics. She's a nerd so favorite examples of the former include accounting standards, Basel III and what Congress is brewing.
