Making Net Lease Run More Efficiently

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While individual net lease investments may not have the scale of large apartments and offices, smart technology can provide similar value to retail owners.

“The software has gotten much more dynamic over the last couple of years and made the property management job much easier,” says Noah Shaffer, senior director of asset management for Confidant Asset Management. “If I’m a tenant and my roof is leaking, I can now file a maintenance request online. The property manager can look at it, click a button and schedule the vendor who’s assigned to that individual property. They don’t have to look through their Rolodex, call the vendor, and describe the situation. It’s very streamlined.”