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What are the qualities of a good leader? In ordinary, pre-COVID-19 times, the answer would be easy. A sense of responsibility. The willingness to put the needs of the company, employees and customers front and center. Compassion. Smarts.

In the midst of a pandemic these qualities are just as important but it quickly becomes clear that other traits are perhaps even more important. The ability to lead when visibility into the future is cloudy and uncertain. Soothing and instilling confidence in those around you when you are feeling as frightened as everyone else. Grace under pressure.

Erika Morphy


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