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Changes to consumer shopping patterns spurred by the COVID-19 pandemic should prompt grocery store owners to rethink their approach to using promotions to lure and retain customers, according to a new report from management consulting firm Bain & Company.

Ross Todd

Ross Todd is the Editor/columnist for the Am Law Litigation Daily. He writes about litigation of all sorts. Previously, Ross was the Bureau Chief of The Recorder, ALM's California affiliate. Contact Ross at [email protected] On Twitter: @Ross_Todd.

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