As dining rooms closed down during the height of the COVID-19 pandemic, restaurants with drive-thrus saw more visitors pull up to their windows.
Trips to the drive-thru represented 42% of all restaurant visits in the second quarter, according to business data and analytics company NPD. The share was up 26% for the quarter.
"Drive-thru operations are delivering a high ROI during the pandemic, offering convenience, speed, and the comfort of social distance to consumers using them," said NPD food industry advisor David Portalatin.
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Thomas Phillips
Thomas Phillips is part of the social media team at ALM Media.
