Just as more senior citizens are returning to senior living communities following the mass exodus that the Coronavirus prompted in the Spring, those residents and their families generally are expressing satisfaction with assisted living/memory care facilities.
In the J.D. Power 2020 US Senior Living Satisfaction Study, which was released Wednesday, families of assisted living/memory care community residents ranked facilities as an 8.24 out of 10 for their overall response to COVID-19. The most typical measures undertaken at such facilities to try and combat the virus were an increased focus on cleanliness, change in procedures to promote social distancing and offering advice/guidance on how to deal with the pandemic.
Overall, Brookdale Senior Living and Senior Lifestyle tied for the highest ranking in family member/decision-maker satisfaction with assisted living and memory care providers, each with a score of 843 out of 1,000.
Continue Reading for Free
Register and gain access to:
- Breaking commercial real estate news and analysis, on-site and via our newsletters and custom alerts
- Educational webcasts, white papers, and ebooks from industry thought leaders
- Critical coverage of the property casualty insurance and financial advisory markets on our other ALM sites, PropertyCasualty360 and ThinkAdvisor
*May exclude premium content
Already have an account?
Sign In Now
© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.
Rayna Katz
Rayna Katz is a seasoned business journalist whose extensive experience includes coverage of the lodging sector, travel and the culinary space. She was most recently content director for a business-to-business publisher, overseeing four publications. While at Meeting News, a travel trade publication, she received a Best Reporting award for a story on meeting cancellations in New Orleans during Hurricane Katrina.
