Apartments have increasingly turned to technology to help navigate the pandemic, with operators implementing everything from electronic access control systems  to Gen Z-friendly features such as smart thermostats and energy-efficient appliances

Yet, the back-end of these operations are looking less-than-friendly for users concerned about security or interested in more innovation, according to the NMHC/One11 Advisors Apartment Industry Technology Benchmarking report, which took a look at how apartment companies are supporting the technology they use. 

The survey aims to provide a snapshot of the many ways that technology is being addressed at apartment companies of different sizes. The report includes survey results from almost 50 technology leaders in the industry.

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Leslie Shaver

Les Shaver has been covering commercial and residential real estate for almost 20 years. His work has appeared in Multifamily Executive, Builder, units, Arlington Magazine in addition to GlobeSt.com and Real Estate Forum.