Restaurants' progress of one step forward likely will go two steps back as shutdowns of in-person dining are mandated in cities such as Philadelphia, New York and Los Angeles. However, one lesson could possibly carry restaurants through this new wave of restrictions.
Specifically, quick service restaurant chains discovered how to expand an already-high capacity for off-premises volumes. This is evident when analyzing customer transaction declines at major restaurant chains.
These declines improved from November to October to -8% compared to a year ago, a 1-point gain from October's -9% decline, according to The NPD Group. Moreover, transaction declines at quick service restaurant chains were down -7% in November versus year ago, according to NPD's CREST Performance Alerts.
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Lisa Brown
Lisa Brown is an editor for the south and west regions of GlobeSt.com. She has 25-plus years of real estate experience, with a regional PR role at Grubb & Ellis and a national communications position at MMI. Brown also spent 10 years as executive director at NAIOP San Francisco Bay Area chapter, where she led the organization to achieving its first national award honors and recognition on Capitol Hill. She has written extensively on commercial real estate topics and edited numerous pieces on the subject.
