E-commerce retail sales helped to drive and stabilize retail activity in 2020, with the online shopping market experiencing a decade worth of growth in just a few months, according to research from Moody’s Analytics. Sales hit a peak in the second quarter, waning by the end of the year, but Moody’s says that the e-commerce gains catalyzed by the pandemic are here to stay.

E-commerce sales grew from 11.8% of total retail sales at the end of the first quarter to 16.1% at the end of the second quarter. This activity waned somewhat in the third quarter as brick-and-mortar businesses re-opened, with e-commerce sales falling to a total of 14.3% of total retail sales. At the end of the year, e-commerce sales remained at a record portion of total retail sales.

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Kelsi Maree Borland

Kelsi Maree Borland is a freelance journalist and magazine writer based in Los Angeles, California. For more than 5 years, she has extensively reported on the commercial real estate industry, covering major deals across all commercial asset classes, investment strategy and capital markets trends, market commentary, economic trends and new technologies disrupting and revolutionizing the industry. Her work appears daily on GlobeSt.com and regularly in Real Estate Forum Magazine. As a magazine writer, she covers lifestyle and travel trends. Her work has appeared in Angeleno, Los Angeles Magazine, Travel and Leisure and more.

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