From actually using their ovens to searching for available apartments by laptop instead of smartphones, renter behavior has clearly changed over the course of the pandemic, according to panelists at NMHC's 2022 Apartment Strategies Conference in Orlando.

NMHC's Mark Obrinsky led a chat on the subject with panelists John Affleck, Senior Vice President, John Burns Real Estate Consulting; Laurie Baker, Chief Operating Officer & Executive Vice President, Camden; and Ashley Sinclair, Executive Vice President, Marketing and Brand Loyalty, Village Green.

Many of these trends come from the work-from-home renter contingent, Obrinsky said. He cited that 45% of residents in a newly released NMHC survey indicated that they worked from their apartments several times a week in 2021 – up from 19% in 2019.

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