Hiring challenges and technology have caused many apartment owners and managers of all staff sizes to rethink their staffing.
It's a delicate situation for companies as they place greater focus on showing appreciation for their workers by establishing a welcome workplace culture. Facing competition from other industries – particularly in maintenance – retention is more important than ever.
At the same time, they must consider the potential financial benefits for adjusting or even reducing headcount. Promised efficiencies and cost savings from supplier partners through centralized leasing and the reduction of mundane tasks overall through automation is creating a compelling case for some – but not all.
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