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Macy’s department store has been expanding its omnichannel platform and investment in small store concepts—but it is not eschewing the big box format quite yet. Quite the contrary, actually. The major retailer sees opportunity in malls and large department stores, and plans to build a robust platform with a wide variety of store footprints.

“There is always customer feedback and internal discussion that 200,000 SF large department stores can be intimidating and hard to navigate when you just need a simple item,” Joe Hodge, senior director of real estate at Macy’s, tells GlobeSt.com. “We will invest appropriately in our stores to give our customers the best shopping experience both within our best malls and our new off-mall properties.”

Kelsi Maree Borland

Kelsi Maree Borland is a freelance journalist and magazine writer based in Los Angeles, California. For more than 5 years, she has extensively reported on the commercial real estate industry, covering major deals across all commercial asset classes, investment strategy and capital markets trends, market commentary, economic trends and new technologies disrupting and revolutionizing the industry. Her work appears daily on GlobeSt.com and regularly in Real Estate Forum Magazine. As a magazine writer, she covers lifestyle and travel trends. Her work has appeared in Angeleno, Los Angeles Magazine, Travel and Leisure and more.

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