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Adam Hendry is CEO of Tzadik Properties, a multifamily property management company based in Miami, FL and Sioux Falls, SD, and one of the largest owner-operators in South Dakota. Hendry has more than 15 years of progressive management experience in the real estate and property management industry, with an emphasis on strategic planning and the establishment and management of long-term strategic partnerships.

Adam Hendry. Adam Hendry.

What has been your biggest challenge or obstacle as CEO and how have you overcome those obstacles? The biggest challenge has been facing the COVID-19 pandemic because we had to quickly adapt and find safe ways for all employees to continue working. Our industry is driven by in-person interaction, so we had to be responsible and strategic about the way we communicated with tenants. For example, work orders cannot be performed remotely. While other companies started working remotely and responding only to emergency work orders, I couldn’t imagine putting other work orders on pause and not fulfilling our tenants needs. So, we had to pivot and find a way to continue serving our residents and tenants, while also keeping our employees safe. In the end, we have been able to increase the number of work orders and remain available for our customers throughout the COVID-19 pandemic.

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