With many consumers crying for self-service or online-only experiences, apartment communities are taking notice and are reliably delivering information and services in this preferred manner.

For many, these automations set the stage for the centralization of property operations.

Hope Dunleavy, Enterprise Managing Consultant at RealFoundations, and Tiffanie Byrd, Managing Director of Operations at Sack Capital Partners, discussed this approach with moderator Carol Enoch, CEO of Enoch & Co., at the Apartment Innovation and Marketing  Conference in Huntington Beach, Ca.

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